Johnni AI media kit
Facts, logos, founder details and story ideas for journalists, partners and directories writing about Johnni AI, the AI receptionist built in Brisbane for Australian trade and service businesses.
The phone gets answered. The job gets booked.
Johnni AI is a Brisbane company that builds AI receptionists for trade and service businesses in Australia and New Zealand. One knowledge base runs three jobs: answering calls 24/7, talking to website visitors, and making follow-up calls.
Businesses set it up by pasting their website and starting from a template for their trade. Johnni answers in a natural Australian or Kiwi voice, works out what the caller needs, books the job into the calendar, and sends the business a summary of every call. Plans start at $49 a month plus GST, with no lock-in contract and a 7-day free trial.
| Company | Johnni AI Pty Ltd |
| Headquarters | Brisbane, Queensland, Australia |
| Founder | Brodie Legget |
| Market | Trade and service businesses in Australia and New Zealand: plumbers, electricians, HVAC, builders, cleaners, pest control, appliance repair and more |
| Products | AI receptionist, website voice and chat assistant, outbound caller, and a customer portal with call recordings, transcripts and CRM |
| Works with | Google Calendar, plus custom integrations with ServiceM8, Simpro, ServiceTitan, HubSpot, Zoho and Pipedrive |
| Partner programs | Simpro Group Partner Network |
| Pricing | From $49 a month plus GST. 7-day free trial, no lock-in contract. See plans |
One brain, three jobs
AI receptionist
Answers every call 24/7, handles new enquiries, returning customers and after-hours calls, books jobs into the calendar and only transfers when it’s worth the tradie downing tools.
Website assistant
A voice and chat widget on the business’s website. Visitors talk or type to the same receptionist and get booked in the same way.
Outbound caller
Rings web-form leads and quote requests from one queue, follows up quotes and asks happy customers for a review. Outcomes are logged.
Brodie Legget
Brodie Legget is the founder of Johnni AI, based in Brisbane. He has built AI receptionists for more than 100 businesses, from plumbers and electricians to cleaners and appliance repairers, and still works hands-on with clients on their setups.
He speaks on how small trade businesses can use AI without the jargon: what it takes to make an AI voice work on real phone lines, and what thousands of real calls reveal about how Australians ring a tradie. Available for interviews and comment.
Story ideas
What 5,000 calls a month reveal about how Australians ring a tradie
When people call, what they ask first, and what they do when nobody picks up. Drawn from Johnni’s own anonymised call data.
The AI voice is cheap now. The receptionist is the hard part.
Why most AI phone agents still fail on real calls, and what fixes it. Background: what it takes to make an AI voice agent ready for real customers.
Storm season and the 9pm burst pipe
How trades handle the surge of urgent after-hours calls, and how they decide which ones get a callout tonight.
“I can’t get a tradie to call me back”
The most common complaint about trades, and how small businesses are fixing it without hiring an office manager.
Logos and images
Free to use when writing about Johnni AI. Please don’t alter the logo’s colours or proportions.
Writing the name
Write it as Johnni AI, with a capital J and a capital AI. The short form is Johnni. Please don’t use “Johnny” or “johnni.ai” as the company name.
Brand colours
#2D4068
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Media enquiries
Brodie Legget, Founder. Available for interviews and comment.