01
Between appointments
Calls keep coming while you cross the city. Johnni captures the details so you can catch up when you stop.
From the CBD to your corner of Sydney
AI receptionist for Sydney businesses A big city.
A busy business.
Every call covered.
An enquiry in Parramatta. A booking in Bondi. A customer calling while you’re between appointments. Johnni answers, qualifies and books, wherever your Sydney working day takes you.
JohnniYour business · answering
Calls LogSydney · illustrative activity
| LOCATION | ENQUIRY | OUTCOME |
|---|---|---|
| Parramatta | Service enquiry | Booked |
| Sydney CBD | New consultation | Booked |
| Bondi | Appointment enquiry | Booked |
| Chatswood | Property enquiry | Message taken |
Call summary · Parramatta
Inspection enquiry captured. Address checked and an available appointment selected.
Illustrative portal preview · not live customer dataSydney time
One receptionist. Your whole business.✓Keep your number✓Book during the call✓Australian voices✓Recordings & transcripts
Made to fit Sydney
Your suburbs. Your schedule.
A service business in Parramatta and a practice in the CBD don’t need the same booking rules. Set the area you cover, then let Johnni check before it offers a time.
For mobile businesses, location is a booking rule. For office and appointment businesses, the conversation starts with the service they need.
Try the service-area checkInteractive example
km
Parramatta0 kmCan book
Castle Hill12 kmCan book
Chatswood20 kmCan book
Bondi30 kmOutside area
Campbelltown35 kmOutside area
Illustrative distances and simplified radius logic. The real portal uses your service-area map.
02
Inside your area
Check the caller’s location before making a booking your team would need to cancel.
03
After the office closes
An evening enquiry can become tomorrow’s consultation, inspection or appointment.
More than answering the phone
One Johnni.
Every way customers reach you.
Phone calls, website conversations, lead follow-ups and a portal that shows you what happened. All drawing on the same business knowledge.
It answers. It qualifies.
It checks your calendar.
Johnni uses your services and answers to guide the conversation. It checks your service area when relevant, offers available times and warm transfers calls that need your team.
Inbound + Google Calendar · every plan
ONE CALL, FROM HELLO TO HANDLED
01
Answer as your businessYour greeting, voice and knowledge
Answered
02
Capture what mattersService, details and location
Qualified
03
Check live availabilityGoogle Calendar or configured integration
Available
04
Book or warm transferBased on your business rules
Handled
The follow-up you meant
to make, made.
Call interested leads, follow up quotes, remind customers or reconnect about a service. You choose the queue and the goal. Every outcome is recorded in your portal.
Outbound caller · Starter & Growth, or $750 one-off
YOUR OUTBOUND QUEUE · ILLUSTRATIVE
01
New consultation enquiryWebsite form → callback
Booked
02
Quote follow-upExisting enquiry → questions answered
Follow up
03
Appointment reminderUpcoming visit → confirmation
Confirmed
04
No answerOutcome recorded in your portal
Logged
They can type.
Or simply talk.
Visitors share their name, number and what they need before choosing text or a voice conversation. The enquiry is captured first, and Johnni answers from the same knowledge as your phone line.
Website voice & text · Solo, Starter & Growth
YOUR WEBSITE ASSISTANT · ILLUSTRATIVE
1
Details firstName · phone number · enquiry
Lead saved
2
Choose text or voiceSame business knowledge, either way
Connected
3
Answer, qualify, bookWhile the visitor is still on your website
Recorded
You can see
what Johnni said.
Listen to a recording, read the transcript or skim the call summary. Update your services, hours, voice and call routes yourself. Caller memory is a setting you control.
Portal, recordings & transcripts · every plan
Dashboard image from the Johnni product page.
Different businesses. The same care.
What does your next caller need?
Choose a business to watch an illustrative conversation. Your own answers, questions and booking rules shape the real one.
Sydney CBD · Professional servicesIllustrative transcript · no audio
CALLERI’d like to book an electrical inspection.
JOHNNII can help with that. What is the address, so I can check your service area?
✓ Inspection requested · details saved to the portal
CALLERI’m starting a business and need an accountant.
JOHNNIOf course. I’ll take a few details and check an available time for an initial consultation.
✓ Consultation booked · details saved to the portal
CALLERDo you have an appointment for a colour consultation?
JOHNNILet me check the consultation times. Is this your first visit to the salon?
✓ Consultation booked · details saved to the portal
CALLERI’d like someone to call me about managing my property.
JOHNNIAbsolutely. What suburb is the property in, and what is the best number to reach you?
✓ Callback requested · details saved to the portal
Sydney · exterior cleaning
266 jobs booked.
Nine months of consistency.
A Sydney exterior cleaning business used Johnni to answer enquiries, explain its services and book from its calendar. The published record separates new enquiries from existing-customer and other calls.
266jobs booked
999calls answered
92%indicative booking rate
Published booking rate applies to genuine booking opportunities, not all 999 calls. Johnni’s scorer-derived percentages are indicative.
Set up around your business
From your website
to your first answered call.
01
Bring your business
Import your website, then review your services, hours, FAQs and preferred voice.
02
Set your rules
Choose what gets booked, when calls get transferred and the area you serve.
03
Connect your calendar
Google Calendar is included. External CRM and job software integrations are quoted add-ons.
04
Forward and test
Keep your existing number. Forward the calls you choose and check the transcript in your portal.
Start with what you need
Your first call is a good place to start.
Seven-day free trial. No lock-in. Start with phone coverage, then add the channels your business needs.
Pay As You Go
Phone
A$49 / month + GST
24/7 inbound answering, Google Calendar bookings, warm transfers and your call history.
60 minutes included · then $0.50/min
Solo
Phone + website
A$149 / month + GST
Everything in phone coverage, plus a website widget with live voice and text conversations.
200 minutes included · then $0.45/min
Starter
Phone + website + outbound
A$299 / month + GST
Add lead callbacks, quote follow-ups and configured outbound customer conversations.
600 minutes included · then $0.40/min
Monthly AUD pricing shown. Annual billing and Growth plans are also available. Outbound calling is included on Starter and Growth, or A$750 one-off on the other plans. SMS confirmations and reminders: A$50/month add-on. External CRM and job software connections: custom quote. Prices exclude GST.
Sydney businesses ask
A few things
worth knowing.
Can Johnni check which Sydney suburbs I service?
Yes. Set your service area in the portal and Johnni checks the caller’s address before offering a booking. Your area can be updated as your business changes.
Can I keep my current Sydney number?
Yes. Forward the number your customers already know to your Johnni number. Choose all calls, overflow or after-hours coverage.
Is Johnni based in Sydney?
Johnni is built and run out of Brisbane and serves Sydney businesses remotely. The Sydney case study shows an existing local customer’s results.
What will I see after a call?
A recording, transcript, plain-English summary and customer details appear in your portal within minutes. You can also change your business knowledge, voice and call routes there.
Will it book straight into my CRM?
Google Calendar is included on every plan. Connections to ServiceM8, Simpro, ServiceTitan, HubSpot, Pipedrive and Zoho are quoted custom add-ons.
Your number. Your business. Your Johnni.
Your next Sydney enquiry
could already be booked.
Try it with your business information. Ring it. Read what happened.