AI Voice Receptionist Australia with seamless integration with Service Titan
If your business runs on Service Titan, meet the AI receptionist built to work perfectly with it. Johnni.ai answers every call instantly, talks naturally with your customers, and books jobs directly into your Service Titan schedule—no human needed.
From plumbing and electrical to HVAC and roofing, Johnni was built for tradies who are always on the move. While you’re on-site or out of range, she handles new bookings, quote requests, and service updates with accuracy and care, just like your best receptionist would.
What Johnni.ai Does
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Answers missed and after-hours calls automatically
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Collects job details, locations, and customer information
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Books directly into your Service Titan calendar
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Sends live notifications and call summaries to your dashboard
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Handles common questions about pricing, availability, and services
Why Businesses Love It
No more missed calls, voicemail backlogs, or lost leads. Johnni keeps your phones covered 24/7 so you can focus on the work that makes you money. It’s like having a full-time receptionist who never sleeps, never takes holidays, and never forgets a customer’s name.
Ready To Be Mind Blown?
Listen To Some Example Calls That Are Handled By AI.
How we increased a clients revenue by $16,000+ in 30 days with our AI Receptionist
So who do we help?
We’ve got a solution for you.
Never miss another emergency call again. Our AI receptionist answers every enquiry instantly, handles after-hours bookings, and filters urgent jobs like leaks and blocked drains straight to your team. Customers get fast service, you get more booked jobs, and no more missed revenue.
When your hands are full or you’re on-site, our AI receptionist keeps your business running. It answers calls, gives quotes, books appointments, and handles after-hours emergencies—ensuring you never lose a lead while you’re keeping the lights on.
Our AI receptionist helps you capture every lead during the busiest summer or winter periods. It answers service calls, books maintenance appointments, and handles warranty or installation enquiries automatically—keeping your schedule full and customers happy.
Stop losing work because you’re on the mower or excavator. Our AI receptionist manages all incoming calls, books quotes, and filters out tyre-kickers so you can focus on the job while still growing your business.
While you’re building, we’re booking. Our AI receptionist takes your calls, provides pricing info, and schedules site visits or consultations. No more juggling tools and phones—just smoother workflows and more projects lined up.
From regular domestic clients to end-of-lease cleans, our AI receptionist books every job and manages cancellations or reschedules automatically. It’s like having a 24/7 admin team without the overheads.
Never let calls dry up. Whether it’s quotes for new homes or touch-ups for commercial projects, our AI receptionist takes every call, books site visits, and sends lead details directly to your inbox or CRM.
Our AI receptionist answers booking enquiries, schedules repair estimates, and keeps customers updated about job timelines. From smash repairs to detailing, you’ll never miss a client because you were under the bonnet.
When you’re on your knees working, we’re on the line booking your next job. Our AI receptionist handles all calls, collects measurements or area details, and confirms bookings so you can focus on laying tiles, not chasing calls.
Our AI receptionist takes inbound calls, captures property details, and books on-site quotes. It handles overflow, after-hours, and weekends—ensuring you stay one step ahead of competitors when homeowners are ready to buy.
Storm season or not, our AI receptionist is always on call. It handles emergency leak enquiries, books inspections, and filters genuine repair jobs so you can maximise every lead—even when you’re up on the roof.
From driveways to large pours, our AI receptionist manages your order calls, confirms site details, and sends job info directly to your dispatch or email. You’ll never lose work to voicemail again.
Our AI receptionist takes your job enquiries, collects site information, and books you in for quotes or project starts. While you’re laying bricks, we’re building your client pipeline.
From initial consultations to ongoing project updates, our AI receptionist handles client calls, books meetings, and keeps your communication professional around the clock—so you can focus on delivering quality builds.
Our AI receptionist helps you capture every flooring lead, from timber and vinyl to carpet installs. It books site inspections, sends details to your CRM, and keeps your jobs flowing while you’re on the tools.
Got questions?
Well, we’ve got answers.
Johnni AI serves as your virtual AI receptionist. managing your business calls with a human touch, answering enquiries, scheduling appointments, booking jobs, summarising calls, discussions, and much more. By seamlessly handling your calls, we ensure you never miss a valuable opportunity and turn missed calls into revenue.
Not at all. Many are impressed by how smooth the experience is. After the first call, most callers appreciate the speed, convenience, and lack of hold music.
Absolutely! Available 24/7, without sick days or time off. Johnni can continuously work to ensure your business is always ready to take calls, even after hours, so you never miss an opportunity.
No. johnni.ai only uses information you’ve approved. Thanks to our fact-checking engine and safety rails, it won’t guess or invent answers.
Johnni can schedule appointments straight into your calendar or CRM. Ensuring your schedule remains current and that you never miss a potential opportunity. If you don’t have a system in place you can use our dashboard included free with our plans.
We combine leading platforms like OpenAI, ElevenLabs, Deepgram, Google, and Twilio to deliver a lifelike, reliable phone experience.
Johnni leverages cutting-edge AI technology and natural language processing to replicate human conversation. This enables our interactions to flow naturally, providing your callers with a smooth experience and leaving a professional first impression.
We have emotional triggers built in, so if someone is getting angry, Johnni will transfer to a real human.
We also have anti interruption technology so Johnni won’t interrupt the person speaking until they are finished.
Learn more here:
https://johnni.ai/why-does-our-ai-voices-sound-so-human-like/
Yes. Male and Female voices with Australian accents. We have a range of voices you can choose from and based on your scripts and workflows, we will make sure Johnni follows the right processes and captures the right data.
Nope. Cancel anytime. Your access continues until the end of the current billing period. We are only successful if you keep using our product so we do our best to make sure it performs as good or better then a human.
Absolutely, this is super easy for Johnni AI. We can integrate with an existing phone number or set up something new. You just need to set up call forwarding, and you’re good to go.
We’ve built johnni.ai with strong safeguards to prevent misuse and ensure your business is protected. Some of the key protections include:
- Silence timeout: If there’s no spoken response for 30 seconds, the call ends automatically.
- Maximum call duration: You can set a maximum call time (e.g. 5 minutes), after which the call will end.
- Idle prompt limits: If the caller is unresponsive, johnni.ai will repeat its message twice before ending the call.
- Behaviour-based disconnects: If we detect suspicious or unusual behaviour, the call can be terminated immediately.
These measures ensure your system runs smoothly and stays secure.
Most AI systems try to do too much and end up dropping the ball. Johnni.ai is purpose-built to answer your calls with clarity, warmth, and precision, every time. We focus on doing one thing exceptionally well. Not the cheapest, but built to be the best for businesses in Australia.
Johnni AI can handle SMS as well as email and voice depending on your needs. We will create the custom workflows you need and make sure it all works perfectly.
- Always available (24/7/365)
- Much cheaper than human staff
- Easy to scale up
- Consistent service quality
Yes. johnni.ai has answered tens of thousands of calls and is built with strong backups to keep running, even during tech outages.
Whether you’re a small business with a small amount of calls. Or an enterprise with a high volume of calls. Johnni AI scales to fit your requirements. It handles high call volumes without losing the personal touch, making it ideal for businesses of any size looking to streamline operations.
As long as your software’s have an API integration, Johnni can integrate.
We can integrate our AI into almost any system so everything runs smooth every time. Weather a POS system, a crm or anything in between.
Regularly. From smarter voicemail detection to outbound calling and web widgets, we’re always upgrading based on user feedback.
AI receptionists are software’s that use technology like natural language processing and machine learning to:
- Answer calls 24/7
- Schedule appointments
- Respond to basic questions
- Route calls to the right person
They work non-stop, don’t need breaks, and can handle multiple tasks at once.
We assign a local number that you forward your calls to. Use it for overflow, after-hours, or full-time coverage.
Of course! We provide detailed call summaries that highlight the main points of each conversation, making it easy for you to review and stay informed.
You can also access call recordings, allowing you to review and monitor all interactions.
Our Numbers Speak for themselves
What Johnni does with ServiceTitan, call by call
| The call | What Johnni does | Where it lands |
|---|---|---|
| Missed or after-hours call | Answers automatically, collects job details and location | Booking in your ServiceTitan calendar |
| Quote request | Captures the job scope and customer information | Details in ServiceTitan, live notification to your dashboard |
| Common questions | Answers pricing, availability and service questions | Call summary to your dashboard |
| Overflow while on the tools | Picks up so the lead is not lost | Customer record and booking in ServiceTitan |
Frequently asked questions
Does Johnni AI book directly into ServiceTitan?
Yes. Johnni answers missed and after-hours calls, collects the job details, location and customer information, then books directly into your ServiceTitan calendar. Live notifications and call summaries go to your dashboard, so you see every booking without listening to a voicemail.
How much does an AI receptionist for ServiceTitan cost?
Plans start at $49 a month plus GST, or $44 a month paid annually, and run to $899 a month for the highest call volumes. Every plan includes a set number of calls and minutes, then a per minute rate after that, and there is a 7 day free trial with no lock-in contract. Connecting your job system or CRM is quoted separately, because it is built around your setup. The full plan by plan breakdown is on our pricing page.
Do I have to change my phone system to use it?
No. Your number stays yours. We divert calls to Johnni on the rules you choose, everything, after-hours only, or just the calls you have not picked up within a few rings. Your existing phones keep working exactly as they do now.
How long does the ServiceTitan setup take?
Days, not months. The kickoff call is the only part that needs you, the build and testing are ours. We do not put it live until it has handled the awkward calls in testing, and there is a one to two week optimisation window after launch.
Can it answer questions about pricing and availability?
Yes, within the rules you set. Johnni answers from a knowledge base you control in the Johnni Portal, so it handles common pricing, availability and service questions the way you would. Anything outside those rules gets transferred to you, or the details taken for a call back.
Questions we have not covered? Contact the team, read about Johnni AI, or browse more AI receptionist guides.







