01
Afternoons stay covered
Customers can reach your business after an east-coast office would have closed.
Your working day doesn’t end on Sydney time
AI receptionist for Perth businesses Still answering.
Still booking.
Still on Perth time.
The east coast may have finished for the day. Your customers haven’t. Johnni answers Perth calls around the clock, qualifies the enquiry and checks your calendar, from the first morning appointment to the last evening call.
JohnniYour business · answering
Calls LogPerth · illustrative activity
| LOCATION | ENQUIRY | OUTCOME |
|---|---|---|
| Joondalup | Service enquiry | Booked |
| Perth CBD | New consultation | Booked |
| Fremantle | Appointment enquiry | Booked |
| Subiaco | Property enquiry | Message taken |
Call summary · Joondalup
Inspection enquiry captured. Address checked and an available appointment selected.
Illustrative portal preview · not live customer dataPerth time
One receptionist. Your whole business.✓Keep your number✓Book during the call✓Australian voices✓Recordings & transcripts
Made to fit Perth
Slide through your day.
Johnni is still here.
A service that closes at 5pm Sydney time would close at 3pm Perth time in winter, or 2pm during Sydney daylight saving. Explore the gap. Johnni’s answering coverage stays open.
This compares a hypothetical 9–5 Sydney office with Johnni’s 24/7 answering. It is not a claim about every east-coast answering service.
Explore Perth after-hours coverageInteractive example
Perth · AWST4:00 pmYour customer’s time
Sydney6:00 pmExample office closed
Johnni answering coverageOpen · 24/7
Hypothetical Sydney office hours: 9am–5pm. Answering hours are separate from appointment availability.
02
A workable service area
Set where your team travels, whether that is Joondalup, Fremantle or a smaller local patch.
03
Your team gets the context
The customer’s request, suburb and relevant details are ready to review when your team is available.
More than answering the phone
One Johnni.
Every way customers reach you.
Phone calls, website conversations, lead follow-ups and a portal that shows you what happened. All drawing on the same business knowledge.
It answers. It qualifies.
It checks your calendar.
Johnni uses your services and answers to guide the conversation. It checks your service area when relevant, offers available times and warm transfers calls that need your team.
Inbound + Google Calendar · every plan
ONE CALL, FROM HELLO TO HANDLED
01
Answer as your businessYour greeting, voice and knowledge
Answered
02
Capture what mattersService, details and location
Qualified
03
Check live availabilityGoogle Calendar or configured integration
Available
04
Book or warm transferBased on your business rules
Handled
The follow-up you meant
to make, made.
Call interested leads, follow up quotes, remind customers or reconnect about a service. You choose the queue and the goal. Every outcome is recorded in your portal.
Outbound caller · Starter & Growth, or $750 one-off
YOUR OUTBOUND QUEUE · ILLUSTRATIVE
01
New consultation enquiryWebsite form → callback
Booked
02
Quote follow-upExisting enquiry → questions answered
Follow up
03
Appointment reminderUpcoming visit → confirmation
Confirmed
04
No answerOutcome recorded in your portal
Logged
They can type.
Or simply talk.
Visitors share their name, number and what they need before choosing text or a voice conversation. The enquiry is captured first, and Johnni answers from the same knowledge as your phone line.
Website voice & text · Solo, Starter & Growth
YOUR WEBSITE ASSISTANT · ILLUSTRATIVE
1
Details firstName · phone number · enquiry
Lead saved
2
Choose text or voiceSame business knowledge, either way
Connected
3
Answer, qualify, bookWhile the visitor is still on your website
Recorded
You can see
what Johnni said.
Listen to a recording, read the transcript or skim the call summary. Update your services, hours, voice and call routes yourself. Caller memory is a setting you control.
Portal, recordings & transcripts · every plan
Dashboard image from the Johnni product page.
Different businesses. The same care.
What does your next caller need?
Choose a business to watch an illustrative conversation. Your own answers, questions and booking rules shape the real one.
Perth CBD · Professional servicesIllustrative transcript · no audio
CALLERI’d like to book an electrical inspection.
JOHNNII can help with that. What is the address, so I can check your service area?
✓ Inspection requested · details saved to the portal
CALLERI’m starting a business and need an accountant.
JOHNNIOf course. I’ll take a few details and check an available time for an initial consultation.
✓ Consultation booked · details saved to the portal
CALLERDo you have an appointment for a colour consultation?
JOHNNILet me check the consultation times. Is this your first visit to the salon?
✓ Consultation booked · details saved to the portal
CALLERI’d like someone to call me about managing my property.
JOHNNIAbsolutely. What suburb is the property in, and what is the best number to reach you?
✓ Callback requested · details saved to the portal
Perth · appliance repair
262 repair bookings.
One Perth business.
Johnni’s appliance case study separates the Perth and Melbourne businesses. The Perth setup handles the conversation and takes a message by design; it has no transfer tools. Its record includes 262 bookings as counted by the portal scorer.
262Perth bookings scored
529calls in its peak month
60after-hours peak-month calls
The published 524-repair total combines Perth and Melbourne. These figures identify the Perth business separately; they do not imply direct scheduler integration for this client.
Set up around your business
From your website
to your first answered call.
01
Bring your business
Import your website, then review your services, hours, FAQs and preferred voice.
02
Set your rules
Choose what gets booked, when calls get transferred and the area you serve.
03
Connect your calendar
Google Calendar is included. External CRM and job software integrations are quoted add-ons.
04
Forward and test
Keep your existing number. Forward the calls you choose and check the transcript in your portal.
Start with what you need
Your first call is a good place to start.
Seven-day free trial. No lock-in. Start with phone coverage, then add the channels your business needs.
Pay As You Go
Phone
A$49 / month + GST
24/7 inbound answering, Google Calendar bookings, warm transfers and your call history.
60 minutes included · then $0.50/min
Solo
Phone + website
A$149 / month + GST
Everything in phone coverage, plus a website widget with live voice and text conversations.
200 minutes included · then $0.45/min
Starter
Phone + website + outbound
A$299 / month + GST
Add lead callbacks, quote follow-ups and configured outbound customer conversations.
600 minutes included · then $0.40/min
Monthly AUD pricing shown. Annual billing and Growth plans are also available. Outbound calling is included on Starter and Growth, or A$750 one-off on the other plans. SMS confirmations and reminders: A$50/month add-on. External CRM and job software connections: custom quote. Prices exclude GST.
Perth businesses ask
A few things
worth knowing.
What changes when Sydney moves to daylight saving?
Perth stays on AWST. Sydney moves from two hours ahead to three. Johnni keeps answering 24/7 and your calendar stays on Perth time.
Can my current number stay the same?
Yes. Forward your existing business number to your Johnni number, with the coverage rule that suits you.
Does every setup book directly into job software?
Google Calendar is included on every plan. External job software and CRM connections are quoted custom add-ons. Your setup can also focus on enquiry capture and messages.
What will I see after a call?
A recording, transcript, plain-English summary and customer details appear in your portal within minutes. You can also change your business knowledge, voice and call routes there.
Will it book straight into my CRM?
Google Calendar is included on every plan. Connections to ServiceM8, Simpro, ServiceTitan, HubSpot, Pipedrive and Zoho are quoted custom add-ons.
Your number. Your business. Your Johnni.
Perth is still working.
Your receptionist should be too.
Try it with your business information. Ring it. Read what happened.