AI Receptionist for Landscaping Businesses
Johnni answers the September rush while you are laying pavers, works out whether the caller wants a whole backyard or a hedge trimmed, asks about plans, budget and access before anyone drives out, and books the site visit into the week you are already in that area.
Plans start at $44/mo No contract.
Why landscapers miss the big backyard jobs
Spring rings while you are knee-deep in a trench, and the enquiry that matters arrives while you are still packing up.
Big jobs and small jobs ring the same number
A full backyard build and a hedge trim need very different visits.
Johnni works out the size of the job and books it the right way.
Site visits need details first
Plans, budget and machine access decide whether the job is real.
It asks about plans, budget and side access before anyone drives out.
You are on site all day
Calls come in while you are laying pavers or running a machine.
It answers every call and books the next step while you work.
The spring rush overwhelms the phone
September brings more calls than you can return.
It answers every call at once and books visits into the weeks you are in that area.
The enquiry rings at 5:30pm, and you are still on site.
Landscaping enquiries arrive after work and at the weekend, when people are standing in the yard they want changed. Landscapers are on site until dark and then driving home. The call goes to voicemail, the homeowner rings the next name, and the next name answered.
The other half of the problem is the site visits that should never have happened: no budget, no access, a suburb an hour away, or a job that turns out to be a mow.
- Answers evenings and weekends, when enquiries actually come
- Asks plans, budget, access and timing before booking a visit
- Groups site visits by suburb into the days you are already there
- Books maintenance into the run if you do it, refers it if you do not
- Sends the customer a text asking for photos of the yard
The twenty five thousand dollar backyard rings at half past five on a Thursday, while you are still packing the trailer.
An AI receptionist that qualifies every landscaping enquiry
Johnni asks the questions you would ask on site, before you get in the ute.
- Answers every call 24/7 in your business name
- Separates full builds, retaining walls and garden maintenance
- Asks about plans, budget and machine access
- Books site visits into the weeks you are nearby
- Handles suppliers, subbies and agents on your rules
- Follows up quotes on the Starter plan
A backyard build, a garden tidy, or a retaining wall.
Design and build
A new backyard, a front garden, a pool surround. Johnni asks whether there are plans or a designer, the rough budget range, when they want it done, and whether a bobcat can get through the side gate. That last one changes the quote more than anything.
Maintenance
Mowing, hedging, mulching, a monthly tidy. If you do it, Johnni takes the block size, the frequency and the suburb and books it in. If you do not, it says so and gives the name of someone you refer to.
Structural work
Retaining walls, drainage, paving, turf. Metres, heights, what is there now, and whether there is a slope or a council matter. Enough for the estimator to know which van and which day.
A backyard with no plans and no side access.
Hi, we want to redo our whole backyard and were hoping to get someone out to look at it.
Happy to help. What are you hoping to do out there, roughly?
New lawn, a paved area for a table, some garden beds along the fence, maybe a small retaining wall at the back.
Sounds like a proper job. Do you have any plans or drawings, or is it ideas at this stage?
Just ideas and a few photos from Pinterest.
That is fine, most people start there. Do you have a budget range in mind so we bring the right person out? Even a rough one helps.
We were thinking twenty to thirty thousand.
Thanks, that is a good range for what you described. One more thing that matters a lot: can a small machine get into the backyard? Is there a side gate, and roughly how wide?
There is a gate, but it is narrow. Maybe a metre.
Good to know, that shapes how we do the wall and the excavation. What suburb are you?
Ferny Grove.
Our estimator is in that area on Wednesday. 10am or 2pm?
2pm.
Booked for Wednesday 2pm. I will text a confirmation and, if you can, send those Pinterest photos back to that number.
Suppliers, subbies, agents and the odd wrong number.
| The caller | What Johnni does | What you get |
|---|---|---|
| Nursery or supplier confirming a delivery | Takes it against the job | No interruption |
| Subbie asking which site | Takes the question as a message | A note you read at smoko |
| Real estate agent, presale tidy | Property, scope, deadline, who pays | A booked job with the deadline on it |
| Body corporate, grounds contract | Takes the tender request and the contact | A message to the office |
| Someone outside your area | Says so kindly | Nothing to cancel |
Works with the software landscapers already run
Google Calendar is included on every plan. ServiceM8, Tradify, Simpro and CRMs like HubSpot and Pipedrive connect as a custom integration.
If your software has an API, Johnni can usually work with it. Ask us about yours.
An exterior cleaning business booked 266 jobs without touching the phone.
There is no landscaping case study on the site yet. The closest is an outdoor residential service business that books its jobs from the call. A Sydney exterior cleaning business runs Johnni on its inbound line. House washes, driveways and gutters are priced from the questions it asks, and the booking goes straight into the run.
Simple plans. No lock-in contract.
Start with phone answering, then add your website and follow-up calls when you need them.
Phone
24/7 answering, Google Calendar bookings, warm transfers and your full call history.
60 minutes included, then 50c a minute
Phone and website
Everything in Pay As You Go, plus a website assistant your visitors can type or talk to.
200 minutes included, then 45c a minute
Phone, website and follow-ups
Adds outbound calls: new lead callbacks, quote follow-ups and reminders.
600 minutes included, then 40c a minute
Every plan has a 7 day free trial and no lock-in contract. Pay annually and plans start at $44 a month. Growth ($899) covers bigger call volumes. Outbound calling is included from Starter, or add it to Pay As You Go or Solo for a one-off $750. SMS confirmations are a $50 a month add-on, and job software connections are quoted to your setup. See full pricing
Frequently asked questions
Will it qualify a design and build enquiry?
It asks the scope, whether plans exist, a budget range, timing, machine access and the suburb. Your estimator arrives knowing whether it is a wheelbarrow job or a bobcat job.
Does it ask about access?
On every build call. Side gate width, slope, whether a machine or a truck can get in. It is the question that changes a quote the most and the one most often missed on voicemail.
Can it handle maintenance calls?
If you do maintenance, it takes the block size, the frequency and the suburb and books it into the run. If you do not, it says so politely and refers them if you give it a name.
Can it group site visits by area?
It reads your calendar and offers the day you are already in that suburb first, so the estimator is not crossing the city for one visit.
What about after-hours enquiries?
They are answered, because that is when landscaping enquiries arrive. The homeowner standing in the yard at 5:30pm gets a booking, not a message bank.
How much does it cost?
Plans start at $49 a month plus GST, or $44 a month paid annually, up to $899 for the highest call volumes. Every plan includes a set number of calls and minutes, then a per minute rate, with a 7 day free trial and no lock-in contract.
Answer the spring rush without climbing out of the trench.
Seven days free. Give it your services, your suburbs and your questions, then ring it about a new backyard.
Plans from $49 a month plus GST, or $44 paid annually. No lock-in contract.