AI Receptionist for Pest Control
Johnni answers every call through the season, works out whether it is a wasp nest that needs someone today or an annual termite inspection that can go in next week, asks about children and pets before it books, and puts the right treatment in the right length slot.
Plans start at $44/mo No contract.
Why pest controllers miss the busy season’s best jobs
Spring brings wasps, ants and termites all at once. The phone does not stop, and every caller has a different level of urgency.
Urgent and routine calls look the same
A wasp nest by the back door and an annual termite inspection both ring the same number.
Johnni asks what the pest is and where, then books urgent jobs today and routine work in the right slot.
Treatments need the right questions
Children, pets and property type change how and when you can treat.
It asks about children, pets, property size and access before booking.
The bigger job hides in the first call
An ant call can be the start of a termite inspection.
It asks about the extra services you want offered, so one visit can become two.
Seasonal peaks overwhelm the phone
Calls spike when the weather warms and you are already booked out.
It answers every call at once, all season, and books into the time you have.
Somebody being stung, or somebody being sensible.
Needs someone today
- A wasp or bee nest near a door or a play area
- Rats or mice inside a food business
- A bed bug complaint at a motel
- A snake sighting, referred to a catcher if you do not do them
Can be booked properly
- An annual termite inspection
- A general pest spray for a rental
- An end of lease flea treatment
- A pre-purchase timber pest report
The termite inspection you did not book in September is the one that rings you in March asking why the door frame is hollow.
An AI receptionist that books the right treatment
Johnni asks about the pest, the property and the people before it books.
- Answers every call 24/7, all season
- Sorts urgent jobs from inspections and annual services
- Asks about children, pets and the property before booking
- Books the right treatment in the right length slot
- Handles rentals, body corporates and repeat customers on your rules
- Rings customers due for their annual inspection on the Starter plan
Pest, property, people, then a time.
What the pest is and where
Ants in the kitchen, termites in a fence post, cockroaches in a cafe, possums in the roof. Inside or outside, and how long it has been going on.
The property
House, unit, rental, commercial premises. A body corporate job and a family home are different bookings with different paperwork.
Who and what lives there
Children, pets, anyone pregnant or with allergies, fish tanks, chickens. The technician needs to know before choosing a treatment, and the customer needs to know what to do on the day.
The right slot
A general spray is an hour. A termite inspection on a big block is longer. A treatment is longer again. Johnni books from your service list so the day is not overrun by 10am.
Ants first, then the real reason for the call.
Hi, we have got ants all through the kitchen and I am over it.
We can fix that. Is it a house or a unit, and are you renting or is it your own place?
Our own house, in Kenmore.
Great, that is in our area. Are there kids or pets at home, or anyone pregnant or with allergies we should plan around?
Two kids and a dog.
Thanks, the technician will use a treatment that is fine around them and will tell you how long to keep them off the treated areas. While I have you, when was the last termite inspection on the house?
Honestly, I do not think we have ever had one. We have been there four years.
It is worth doing at the same visit, it saves a second call-out fee. I can book a general pest treatment plus a termite inspection, which is about two hours. Tuesday at 8am or Wednesday at 1pm?
Wednesday at 1.
Booked. You will get a text with the price for both and what to do before we arrive.
Rentals, body corporates and the annual reminders.
| The caller | What Johnni does | What you get |
|---|---|---|
| Property manager with a work order | Takes the order number, property and tenant contact | A job with the paperwork attached |
| Tenant sent by the agent | Confirms who is paying before it books | No billing argument later |
| Customer due for their annual | Books the renewal and confirms the price | Repeat revenue kept |
| Commercial kitchen with an audit coming | Flags urgency and books the earliest slot | The account retained |
| Snake in the yard | Gives the catcher you refer to, or books you if you do it | The right outcome either way |
Works with the software pest controllers already run
Google Calendar is included on every plan. ServiceM8, Simpro and Tradify, and other job software, connect as a custom integration scoped to how you work.
If your software has an API, Johnni can usually work with it. Ask us about yours.
An exterior cleaning business booked 266 jobs without touching the phone.
There is no pest control case study on the site yet. The closest is a residential service business that books jobs straight from the call. A Sydney exterior cleaning business runs Johnni on its inbound line. House washes, driveways and gutters are priced from the questions it asks, and the booking goes straight into the run.
Simple plans. No lock-in contract.
Start with phone answering, then add your website and follow-up calls when you need them.
Phone
24/7 answering, Google Calendar bookings, warm transfers and your full call history.
60 minutes included, then 50c a minute
Phone and website
Everything in Pay As You Go, plus a website assistant your visitors can type or talk to.
200 minutes included, then 45c a minute
Phone, website and follow-ups
Adds outbound calls: new lead callbacks, quote follow-ups and reminders.
600 minutes included, then 40c a minute
Every plan has a 7 day free trial and no lock-in contract. Pay annually and plans start at $44 a month. Growth ($899) covers bigger call volumes. Outbound calling is included from Starter, or add it to Pay As You Go or Solo for a one-off $750. SMS confirmations are a $50 a month add-on, and job software connections are quoted to your setup. See full pricing
Frequently asked questions
Will it ask about kids and pets?
Every time, before it books. Children, pets, pregnancy, allergies, fish tanks and chickens, so the technician can choose the treatment and the customer knows what to do on the day.
Can it upsell a termite inspection?
It asks when the last one was on every residential call and offers to add it to the same visit. That is usually the single most valuable question it asks.
Does it know which pests are urgent?
You set the rules. Most businesses treat wasps near people, rodents in food premises and bed bugs as same-day, and everything else as a normal booking.
Can it handle property manager work orders?
Yes. It takes the work order number, the property, the tenant’s contact and who is paying, so the job arrives with the paperwork already on it.
What about seasonal volume?
Johnni answers every call at once, so a spring morning with forty calls is handled the same as a quiet July afternoon. No hold queue, no voicemail.
How much does it cost?
Plans start at $49 a month plus GST, or $44 a month paid annually, up to $899 for the highest call volumes. Every plan includes a set number of calls and minutes, then a per minute rate, with a 7 day free trial and no lock-in contract.
Get through spring without missing a single call.
Seven days free. Load your service list and your safety questions, then ring it about ants.
Plans from $49 a month plus GST, or $44 paid annually. No lock-in contract.