01
Local words and context
Use the service names your customers know, with answers drawn from your own business information.
Your business. A voice your customers recognise.
AI receptionist for New Zealand businesses A Kiwi voice.
Your business rules.
Every call covered.
Johnni answers New Zealand enquiries, books appointments and captures the details while you work. Choose a New Zealand voice and set the services, hours and call routes that make it sound like part of your business.
JohnniYour business · answering
Calls LogNew Zealand · illustrative activity
| LOCATION | ENQUIRY | OUTCOME |
|---|---|---|
| Hamilton | Service enquiry | Booked |
| Auckland | New consultation | Booked |
| Wellington | Appointment enquiry | Booked |
| Christchurch | Property enquiry | Message taken |
Call summary · Hamilton
Inspection enquiry captured. Address checked and an available appointment selected.
Illustrative portal preview · not live customer dataNew Zealand time
One receptionist. Your whole business.✓Keep your number✓Book during the call✓New Zealand voices✓Recordings & transcripts
Made to fit New Zealand
Choose the voice.
Keep your own way of working.
Jenna, Vicky and Luke are the New Zealand voice options listed on Johnni’s site. Preview how your greeting and call outcome could appear, with a different workflow for each service.
This is a silent visual preview, not a recording of these voices. Use Johnni’s real demo or portal to hear and select the voice.
Explore the New Zealand setupInteractive example
New Zealand voice options
J
Kia ora, you’re speaking with Jenna at your business. How can I help?
Check availability and book a consultation.
Silent preview. Voice names verified on Johnni’s New Zealand page; no synthetic audio is substituted.
02
Separate service rules
More complex businesses can have separate numbers and scripts, with custom setup scoped around each service.
03
Local booking time
Configure the calendar for your operation’s New Zealand time zone. Australian-dollar plan pricing is clearly labelled.
More than answering the phone
One Johnni.
Every way customers reach you.
Phone calls, website conversations, lead follow-ups and a portal that shows you what happened. All drawing on the same business knowledge.
It answers. It qualifies.
It checks your calendar.
Johnni uses your services and answers to guide the conversation. It checks your service area when relevant, offers available times and warm transfers calls that need your team.
Inbound + Google Calendar · every plan
ONE CALL, FROM HELLO TO HANDLED
01
Answer as your businessYour greeting, voice and knowledge
Answered
02
Capture what mattersService, details and location
Qualified
03
Check live availabilityGoogle Calendar or configured integration
Available
04
Book or warm transferBased on your business rules
Handled
The follow-up you meant
to make, made.
Call interested leads, follow up quotes, remind customers or reconnect about a service. You choose the queue and the goal. Every outcome is recorded in your portal.
Outbound caller · Starter & Growth, or $750 one-off
YOUR OUTBOUND QUEUE · ILLUSTRATIVE
01
New consultation enquiryWebsite form → callback
Booked
02
Quote follow-upExisting enquiry → questions answered
Follow up
03
Appointment reminderUpcoming visit → confirmation
Confirmed
04
No answerOutcome recorded in your portal
Logged
They can type.
Or simply talk.
Visitors share their name, number and what they need before choosing text or a voice conversation. The enquiry is captured first, and Johnni answers from the same knowledge as your phone line.
Website voice & text · Solo, Starter & Growth
YOUR WEBSITE ASSISTANT · ILLUSTRATIVE
1
Details firstName · phone number · enquiry
Lead saved
2
Choose text or voiceSame business knowledge, either way
Connected
3
Answer, qualify, bookWhile the visitor is still on your website
Recorded
You can see
what Johnni said.
Listen to a recording, read the transcript or skim the call summary. Update your services, hours, voice and call routes yourself. Caller memory is a setting you control.
Portal, recordings & transcripts · every plan
Dashboard image from the Johnni product page.
Different businesses. The same care.
What does your next caller need?
Choose a business to watch an illustrative conversation. Your own answers, questions and booking rules shape the real one.
Auckland · Professional servicesIllustrative transcript · no audio
CALLERI’d like to book an electrical inspection.
JOHNNII can help with that. What is the address, so I can check your service area?
✓ Inspection requested · details saved to the portal
CALLERI’m starting a business and need an accountant.
JOHNNIOf course. I’ll take a few details and check an available time for an initial consultation.
✓ Consultation booked · details saved to the portal
CALLERDo you have an appointment for a colour consultation?
JOHNNILet me check the consultation times. Is this your first visit to the salon?
✓ Consultation booked · details saved to the portal
CALLERI’d like someone to call me about managing my property.
JOHNNIAbsolutely. What suburb is the property in, and what is the best number to reach you?
✓ Callback requested · details saved to the portal
New Zealand · plumbing and electrical
Two service lines.
179 jobs booked.
A New Zealand business runs plumbing and electrical as separate receptionists, each with its own script and pricing. In its custom after-hours workflow, the call-out fee is quoted before transferring the caller.
179jobs booked
802calls answered
2separate service lines
These are the published results of a specific two-line customer setup. Custom call flows and multiple numbers are scoped per business.
Set up around your business
From your website
to your first answered call.
01
Bring your business
Import your website, then review your services, hours, FAQs and preferred voice.
02
Set your rules
Choose what gets booked, when calls get transferred and the area you serve.
03
Connect your calendar
Google Calendar is included. External CRM and job software integrations are quoted add-ons.
04
Forward and test
Keep your existing number. Forward the calls you choose and check the transcript in your portal.
Start with what you need
Your first call is a good place to start.
Seven-day free trial. No lock-in. Start with phone coverage, then add the channels your business needs.
Pay As You Go
Phone
A$49 / month
24/7 inbound answering, Google Calendar bookings, warm transfers and your call history.
60 minutes included · then $0.50/min
Solo
Phone + website
A$149 / month
Everything in phone coverage, plus a website widget with live voice and text conversations.
200 minutes included · then $0.45/min
Starter
Phone + website + outbound
A$299 / month
Add lead callbacks, quote follow-ups and configured outbound customer conversations.
600 minutes included · then $0.40/min
Monthly AUD pricing shown. Annual billing and Growth plans are also available. Outbound calling is included on Starter and Growth, or A$750 one-off on the other plans. SMS confirmations and reminders: A$50/month add-on. External CRM and job software connections: custom quote. Confirm applicable taxes and New Zealand number setup with Johnni.
New Zealand businesses ask
A few things
worth knowing.
Can Johnni use a New Zealand voice?
Yes. Johnni currently lists Jenna, Vicky and Luke as New Zealand voice options in its portal. This preview does not synthesise or play those voices.
Are the prices in New Zealand dollars?
No. Published Johnni plan prices are in Australian dollars. Confirm applicable taxes and your New Zealand number setup with the team.
Can two services use different scripts?
Yes. The New Zealand case study uses separate plumbing and electrical lines. Multiple numbers and more complex workflows are part of a custom setup.
What will I see after a call?
A recording, transcript, plain-English summary and customer details appear in your portal within minutes. You can also change your business knowledge, voice and call routes there.
Will it book straight into my CRM?
Google Calendar is included on every plan. Connections to ServiceM8, Simpro, ServiceTitan, HubSpot, Pipedrive and Zoho are quoted custom add-ons.
Your number. Your business. Your Johnni.
Give your next caller
a familiar welcome.
Try it with your business information. Ring it. Read what happened.