AI Receptionist for Roofing Companies
Johnni answers the storm-day flood while you are on a roof, sorts the water coming through a ceiling from the quote for new gutters, gets the roof type, the storey count and the access before it books, and never lets a leak go to voicemail.
Plans start at $44/mo No contract.
Why roofers lose the storm-day jobs
When it rains, everyone rings at once. Most of those callers will not wait for a callback.
Storms bring every call at once
Thirty calls by nine, and six of them have water inside.
Johnni answers them all at the same time and puts water-inside jobs first.
You are on a roof when it rings
Nobody can answer a phone while tying down a tarp.
It answers every call and books the make-safe or the inspection while you work.
Jobs need roof details first
Roof type, storeys and access change the job and the equipment.
It gets the roof type, storeys and access before anything is booked.
Quotes, agents and insurers crowd the line
Not every roofing call is a leak.
It handles quote requests, agents and insurance calls on your rules.
Thirty calls by nine. Six of them have water inside.
Today, and in order
- Water coming through a ceiling or light fitting
- A tree branch through the roof
- Sheets lifted, roof open to the weather
- A commercial roof leaking onto stock
Booked, not rushed
- Gutters overflowing, no water inside
- A quote for a re-roof or restoration
- A real estate agent with a maintenance request
- An insurer asking for a report
The leak that goes to voicemail at 7am is being fixed by another roofer by lunchtime.
An AI receptionist built for storm season
Johnni sorts urgent leaks from quotes and never lets a leak go to voicemail.
- Answers every call 24/7, even on storm days
- Puts water-inside jobs ahead of quotes
- Collects roof type, storeys and access before booking
- Books make-safes, inspections and quotes into your calendar
- Handles agents, insurers and repeat customers on your rules
- Follows up quotes on the Starter plan
Where the water is, what the roof is, how to get on it.
Is water inside the house right now
That single question sorts the day. If yes, Johnni gets the room, whether the ceiling is sagging and whether power has been affected, and flags it for a make safe.
The roof and the building
Tile, tin, Colorbond, slate. Single or double storey. House, unit block or commercial. That sets who goes and what they bring.
Access
Driveway or street parking, locked gates, dogs, whether someone will be home. A roofer who arrives to a locked side gate has wasted the trip.
Insurance
Whether they are lodging a claim and with whom. Insurance jobs need photos and a report, and the office needs to know before the first visit.
Water through the lounge ceiling, 6:50am.
Hi, we have got water dripping through the lounge room ceiling from last night.
Let us get someone to you. Is it still dripping now, and is the ceiling sagging or bulging anywhere?
Still dripping, and there is a bit of a bulge near the light.
Okay. Please turn that light off at the switch and put a bucket under it if you can. Is the house single or double storey, and is the roof tile or tin?
Single storey, tile.
And what suburb?
Carindale.
Good, we cover that. Is there a driveway we can park in, and any locked gates or dogs?
Driveway is fine, no dogs.
Are you planning to put this through insurance?
Probably, yes.
Then we will take photos and write a report for you. The team is doing make safes all morning. I have 7am tomorrow as the first slot, and I will put you on the list if anything opens today. Does 7am work?
Yes please.
Quotes, agents and insurers.
| The caller | What Johnni does | What you get |
|---|---|---|
| Re-roof or restoration quote | Roof type, size, storeys, timing, budget range | A qualified quote booking |
| Gutter or downpipe job | Storeys, metres if they know, whether guards are wanted | A priced visit |
| Real estate agent | Work order, property, tenant contact, who pays | Paperwork attached |
| Insurer or assessor | Claim number and what they need | A message to the office |
| Solar or antenna company | Takes the message | No interruption |
Works with the software roofers already run
Google Calendar is included on every plan. ServiceM8, Simpro and Tradify, and other job software, connect as a custom integration scoped to how you work.
If your software has an API, Johnni can usually work with it. Ask us about yours.
Two service lines. 179 jobs booked.
There is no roofing case study on the site yet. The closest is a trade business that handles urgent after-hours callouts through Johnni. A New Zealand business runs plumbing and electrical as two separate receptionists, each with its own script and pricing. After hours, the call-out fee is quoted before the caller is put through.
Simple plans. No lock-in contract.
Start with phone answering, then add your website and follow-up calls when you need them.
Phone
24/7 answering, Google Calendar bookings, warm transfers and your full call history.
60 minutes included, then 50c a minute
Phone and website
Everything in Pay As You Go, plus a website assistant your visitors can type or talk to.
200 minutes included, then 45c a minute
Phone, website and follow-ups
Adds outbound calls: new lead callbacks, quote follow-ups and reminders.
600 minutes included, then 40c a minute
Every plan has a 7 day free trial and no lock-in contract. Pay annually and plans start at $44 a month. Growth ($899) covers bigger call volumes. Outbound calling is included from Starter, or add it to Pay As You Go or Solo for a one-off $750. SMS confirmations are a $50 a month add-on, and job software connections are quoted to your setup. See full pricing
Frequently asked questions
Can it cope with a storm day?
That is the day it earns its keep. It answers every call at the same time, asks whether water is inside the house, and puts the active leaks at the top of the list with the rest booked properly behind them.
Does it give any safety advice?
Only what you tell it to. Most roofers have it say to turn off a light under a wet ceiling and stay off the roof. It never diagnoses the roof.
Will it capture the roof type and access?
Every time. Tile or tin, storeys, driveway, gates, dogs, whether someone is home. The crew arrives with the right ladder and the right gear.
Can it handle insurance jobs?
It asks whether a claim is being lodged, takes the insurer and claim number if they have it, and flags the job so photos and a report are done on the first visit.
Does it work for real estate maintenance?
Yes. Work order number, property, tenant contact and who is paying are captured so the job arrives with its paperwork.
How much does it cost?
Plans start at $49 a month plus GST, or $44 a month paid annually, up to $899 for the highest call volumes. Every plan includes a set number of calls and minutes, then a per minute rate, with a 7 day free trial and no lock-in contract.
Never let a leak go to voicemail again.
Seven days free. Set your storm rules, then ring it and say there is water coming through the ceiling.
Plans from $49 a month plus GST, or $44 paid annually. No lock-in contract.