AI Receptionist for Fencing Contractors
Johnni answers while you are on the post hole borer, asks the questions that turn a vague enquiry into a real measure up, finds out whether the neighbour is paying half, and books the site visit into the day you are already in that suburb.
Plans start at $44/mo No contract.
Why fencing contractors waste their measure ups
Every fence starts with how many metres. Plenty of the measure ups you drive to could have been sorted with a few questions on the phone.
Vague enquiries waste a trip
A measure up with no details often ends in no job.
Johnni asks about metres, style, height and access before anyone drives out.
Neighbours complicate boundary jobs
Who is paying, and does the neighbour know yet?
It asks whether the neighbour is sharing the cost and records it on the booking.
You are on the post hole borer all day
Calls come in while you are digging and concreting posts.
It answers every call and books the site visit while you work.
Your area and run matter
Driving across town for a small job costs the day.
It checks the suburb and books visits into the days you are already nearby.
Half your measure ups should have been a phone call.
A fencing quote is mostly arithmetic once you know the metres, the style, the height and what is coming out. Most of that can be asked on the phone. Instead it gets asked on a driveway, forty minutes from the last job, for a fence that turns out to be twelve metres of pool fencing you do not do.
Then there is the neighbour. Half of all boundary fences are a shared cost, and the customer often has not spoken to them yet. Finding that out before the visit saves the second visit.
- Asks metres, style, height and what is being removed
- Asks whether it is a boundary fence and whether the neighbour has agreed
- Books the measure up on the day you are already nearby
- Sends the customer a text with what to have ready
- Turns the jobs you do not do away kindly
The measure up you drove to on Thursday was a pool fence in a suburb you do not service, for a customer who wanted supply only.
An AI receptionist that turns enquiries into real measure ups
Johnni asks the questions that set the price and the time, before anyone drives anywhere.
- Answers every call 24/7 in your business name
- Asks about metres, style, height and access
- Checks whether the neighbour is sharing the cost
- Separates boundary, front, pool and rural jobs
- Books site visits into the days you are already in that area
- Handles supply-only, repairs and out-of-area calls on your rules
Boundary, front, pool, rural. Each asked differently.
Boundary fences
Metres, style, height, what is coming out, and the neighbour. Johnni asks whether they have agreed to share and notes it on the job so the quote is written for two households.
Front fences and gates
Style, height, whether a gate or an automated gate is wanted, and whether there is a council height rule they have checked. Sloping blocks and retaining walls get flagged for the estimator.
Pool and rural fencing
If you do pool fencing, Johnni captures the compliance certificate question. If you do rural, it asks metres, terrain and wire type. If you do neither, it says so politely and moves on.
A Colorbond boundary fence, and a neighbour who does not know yet.
Hi, I need a quote on a new fence along the side of the house.
Happy to help. Roughly how many metres is it, and what is there now?
Maybe twenty five metres. Old timber paling, falling apart.
And what were you thinking for the new one? Colorbond, timber, something else?
Colorbond, 1.8 high.
Good. Is that a boundary fence shared with a neighbour?
Yes, it is on the side.
Have you spoken to them about splitting the cost? It changes how we write the quote.
Not yet, I wanted a price first.
Makes sense. We will do the quote in a way you can hand to them. What suburb is the property?
Marsden.
We are in Marsden on Friday. Jason can measure up at 2pm. Does that suit?
Friday at 2 is fine.
Booked. I will text you a confirmation. If you can find your property survey plan before then, it helps with the boundary line.
Supply-only, repairs and the ones that are not yours.
| The caller | What Johnni does | What you get |
|---|---|---|
| Storm damaged fence, insurance | Photos requested, claim noted, repair booked | An insurance job flagged |
| A few panels need replacing | Metres and style, priced as a repair | A small job with a price |
| Someone wanting supply only | Takes the list as a message | A message, not a visit |
| Real estate agent | Work order, property, who pays | Paperwork attached |
| A job outside your area | Says so kindly | Nothing to cancel |
Works with the software fencing businesses already run
Google Calendar is included on every plan. ServiceM8, Tradify, Simpro and CRMs like HubSpot and Pipedrive connect as a custom integration.
If your software has an API, Johnni can usually work with it. Ask us about yours.
An exterior cleaning business booked 266 jobs without touching the phone.
There is no fencing case study on the site yet. The closest is an outdoor residential service business that prices from the questions it asks. A Sydney exterior cleaning business runs Johnni on its inbound line. House washes, driveways and gutters are priced from the questions it asks, and the booking goes straight into the run.
Simple plans. No lock-in contract.
Start with phone answering, then add your website and follow-up calls when you need them.
Phone
24/7 answering, Google Calendar bookings, warm transfers and your full call history.
60 minutes included, then 50c a minute
Phone and website
Everything in Pay As You Go, plus a website assistant your visitors can type or talk to.
200 minutes included, then 45c a minute
Phone, website and follow-ups
Adds outbound calls: new lead callbacks, quote follow-ups and reminders.
600 minutes included, then 40c a minute
Every plan has a 7 day free trial and no lock-in contract. Pay annually and plans start at $44 a month. Growth ($899) covers bigger call volumes. Outbound calling is included from Starter, or add it to Pay As You Go or Solo for a one-off $750. SMS confirmations are a $50 a month add-on, and job software connections are quoted to your setup. See full pricing
Frequently asked questions
Will it ask the metres before booking a measure up?
Yes. Metres, style, height and what is being removed, plus the suburb. Customers usually know roughly, and roughly is enough to decide whether the visit is worth it.
Does it ask about the neighbour?
On every boundary fence. Whether it is shared, whether the neighbour has agreed to split the cost, and it notes the answer so the quote is written the right way first time.
Can it turn away jobs I do not do?
You set the list. Pool fencing, rural, retaining walls, supply only. Johnni says no kindly and, if you like, gives the name of someone you refer to.
Can it group measure ups by area?
It reads your calendar and offers the day you are already in that suburb first, so the estimator is not crossing the city for a single quote.
What about storm damage and insurance?
It asks whether a claim is being lodged, asks for photos by text, and flags the job so the quote is written in the form the insurer wants.
How much does it cost?
Plans start at $49 a month plus GST, or $44 a month paid annually, up to $899 for the highest call volumes. Every plan includes a set number of calls and minutes, then a per minute rate, with a 7 day free trial and no lock-in contract.
Quote fences from the phone, not the driveway.
Seven days free. Give it your styles, your suburbs and your questions, then ring it about twenty five metres of Colorbond.
Plans from $49 a month plus GST, or $44 paid annually. No lock-in contract.