AI Receptionist for Cleaning Businesses
Johnni answers while you are cleaning, works out whether it is a weekly home clean, an end of lease, a pressure wash or an office contract, asks the questions that set the price and the time, and books it into the right slot with the right team.
Plans start at $44/mo No contract.
Why cleaning businesses lose bookings while they clean
You are in someone’s house with gloves on when the phone rings. Every missed call is a booking that goes to the next cleaner.
You cannot answer mid-clean
Gloves on, hands full, and the phone ringing in your pocket.
Johnni answers every call and books the clean while you work.
Every clean is priced differently
A weekly home clean, an end of lease and an office contract need different questions.
It asks the questions that set the price and the time for each type of clean.
Bond cleans come with deadlines
Keys are due back and the agent is waiting.
It books end of lease cleans around the handover date and records the details.
Regular work needs managing
Reschedules and recurring bookings take up admin time.
It handles reschedules on your rules and keeps your team’s runs full.
An AI receptionist that keeps your teams booked
Johnni knows the difference between a regular clean, an end of lease and a commercial contract.
- Answers every call 24/7 in your business name
- Separates regular, end of lease, commercial and exterior cleans
- Asks the questions that set the price and the time
- Books the right team into the right slot
- Handles agents, strata and reschedules on your rules
- Rings back new enquiries on the Starter plan
Regular, end of lease, commercial, exterior. Each asked differently.
Regular domestic
Bedrooms, bathrooms, pets, frequency, what they care most about. Johnni books the first clean at the right length and sets the recurring booking if you want it to.
End of lease
Size of the property, the extras the agent wants (oven, carpets, windows, walls), the deadline for keys and who has access. Bond cleans are priced and staffed differently, and the deadline is the whole job.
Commercial
Type of premises, square metres if they know, frequency, after-hours access and whether they want a site visit. Contract work is routed to whoever quotes it.
Exterior
House wash, roof, driveway, gutters, solar panels. Storeys, roof type, water access, and a photo by text. Enough to price most jobs without a visit.
A bond clean with keys due Friday.
Hi, I need an end of lease clean done this week, the agent is being really strict.
We do a lot of those. How many bedrooms and bathrooms?
Three bed, two bath, with a double garage.
Has the agent given you a list of extras? Oven, carpets steam cleaned, inside windows, walls, that kind of thing?
Oven, carpets and inside windows, yes.
Okay. When do the keys have to be back?
Friday by 4pm.
And will the place be empty by then, and who can let the cleaners in?
Empty by Thursday night. I can leave a key with the agent.
Good. For a 3 bed 2 bath with those extras we send two cleaners and it takes most of the day, so Friday 8am is the slot. The price includes a bond back guarantee, and the carpets will be dry before 4. Shall I book it?
Yes please.
Booked, Friday 8am. I will text the price, the checklist and where to leave the key.
What keeps a cleaning business full.
The recurring booking
A weekly or fortnightly clean is set up on the first call, so the customer is not ringing every time and you are not chasing them.
The reminder and the reschedule
Johnni sends the reminder, and when a customer needs to move a clean it finds the next slot on the call instead of leaving a gap in the day.
The gap filler
A cancelled Thursday morning gets offered to the waitlist, so the team is not sitting in the van.
The quote follow up
An exterior or commercial quote that has gone quiet gets a polite call back a few days later. That is often where the second half of the bookings come from.
Agents, strata and the calls that are not cleans.
| The caller | What Johnni does | What you get |
|---|---|---|
| Real estate agent, bond clean | Property, extras, deadline, key handover | A booked job with the checklist |
| Strata, common areas | Building, scope, frequency, contact | A message to whoever quotes it |
| Customer wanting to change a regular | Finds a new slot on the call | A kept customer |
| Someone selling cleaning products | Ends it politely | Nothing reaches you |
| A job you do not do | Says so kindly, refers if you want | No cancellation later |
Works with the software cleaning businesses already run
Google Calendar is included on every plan. ServiceM8, Tradify and CRMs like HubSpot and Zoho connect as a custom integration.
If your software has an API, Johnni can usually work with it. Ask us about yours.
An exterior cleaning business booked 266 jobs without touching the phone.
A Sydney exterior cleaning business runs Johnni on its inbound line. House washes, driveways and gutters are priced from the questions it asks and a photo by text, and the booking goes straight into the run. These are its numbers, and the full breakdown is on the case study.
Simple plans. No lock-in contract.
Start with phone answering, then add your website and follow-up calls when you need them.
Phone
24/7 answering, Google Calendar bookings, warm transfers and your full call history.
60 minutes included, then 50c a minute
Phone and website
Everything in Pay As You Go, plus a website assistant your visitors can type or talk to.
200 minutes included, then 45c a minute
Phone, website and follow-ups
Adds outbound calls: new lead callbacks, quote follow-ups and reminders.
600 minutes included, then 40c a minute
Every plan has a 7 day free trial and no lock-in contract. Pay annually and plans start at $44 a month. Growth ($899) covers bigger call volumes. Outbound calling is included from Starter, or add it to Pay As You Go or Solo for a one-off $750. SMS confirmations are a $50 a month add-on, and job software connections are quoted to your setup. See full pricing
Frequently asked questions
Can it book an end of lease clean properly?
Yes. It asks the size, the agent’s extras, the deadline for keys, whether the property will be empty and who has access, then books the right number of cleaners for the right length of time with the deadline on the job.
Will it set up recurring cleans?
It can set the weekly or fortnightly booking on the first call and send the reminders, so a regular customer never has to ring again.
Does it work for exterior cleaning?
It asks storeys, roof type, water access and what surfaces, and requests a photo by text, which is enough to price most house washes and driveways without a visit. One exterior cleaner has booked 266 jobs through it.
Can it handle commercial enquiries?
It captures the premises type, size, frequency and access, and routes it to whoever does your commercial quotes rather than trying to price it on the call.
What about reschedules and cancellations?
It moves the booking to the next available slot on the call and can offer a cancelled slot to your waitlist, so the team stays busy.
How much does it cost?
Plans start at $49 a month plus GST, or $44 a month paid annually, up to $899 for the highest call volumes. Every plan includes a set number of calls and minutes, then a per minute rate, with a 7 day free trial and no lock-in contract.
Keep cleaning. Let it take the bookings.
Seven days free. Load your services, your prices and your checklist, then ring it about a bond clean.
Plans from $49 a month plus GST, or $44 paid annually. No lock-in contract.