Start the conversation
Answer a call, help a website visitor or follow up a submitted lead.
AI APPOINTMENT SETTER
From “I’m interested”
to “see you then.”
Johnni brings the whole enquiry together: answer the first question, find out what the customer needs and help them take the next step into your diary.
7-day free trial · No lock-in
j.Enquiry detailsQualifying
TM
Taylor MorganIncoming phone enquiry
Looking forInitial consultation
LocationChermside
Best timeThursday morning
THU24
NEXT STEPConsultation booked10:30 am · details ready for your team
Phone, website or web leadYour qualifying questionsBooking or follow-up
Find the right fit
Ask about the service, location and timing.
Move it forward
Book a suitable time or route the enquiry to your team.
BUILT AROUND YOUR BUSINESS
Different starting points. One useful outcome.
Appointment setting includes the questions and follow-up before the booking. Choose a starting point to see the journey.
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Answer while the customer is ready to talk.
Johnni greets the caller, answers their first question and collects the details needed to offer a relevant next step.
- A greeting in your chosen voice
- Service and location questions
- A booking or handover when configured
Customer calls your business
“What are you looking for?”An initial consultation
“Which suburb are you in?”Chermside
“When works for you?”Thursday morning
Thursday at 10:30 amBooked with the enquiry details attached.
GETTING STARTED
A little setup.
A lot off your plate.
1Choose your channels
2Set the qualifying questions
3Enable booking or handover
Phone answering is available on every plan. Website voice and text starts on Solo; outbound is included on Starter and Growth or available as an upgrade. See plans
How is this different from appointment booking?+
Booking is the calendar step. Appointment setting includes answering the enquiry, qualifying the request and following up before offering a time.
Can I choose the questions?+
Yes. Set the questions and follow-ups Johnni needs to work out whether the customer is a fit.
Does every enquiry become a booking?+
No. The person needs to be reached, be a suitable fit and agree to an available time. Otherwise Johnni records the next action.
Can Johnni transfer to a person instead?+
Yes, when a transfer destination and the relevant rules are configured. Otherwise it can capture callback details.
MEET YOUR NEXT TEAM MEMBER