We build the leading AI Receptionists for Trade Businesses on Service M8.
If your business runs on Service M8, Johnni.ai was built for you. Our AI Receptionist seamlessly integrates with ServiceM8 to answer calls, handle quotes, and book jobs directly into your calendar — 24/7.
Whether you’re on-site, driving between jobs, or too busy to pick up, Johnni keeps your business running smoothly. She speaks naturally with your customers, understands the type of job they need, captures details accurately, and instantly creates or updates jobs inside ServiceM8.
Perfect for: plumbers, electricians, cleaners, HVAC techs, landscapers, and other service pros who use ServiceM8 every day.
What Johnni.ai Does
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Answers every call within seconds — no hold music or missed leads.
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Books appointments directly into your ServiceM8 calendar.
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Handles overflow and after-hours calls automatically.
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Captures caller details, job types, and addresses with 99% accuracy.
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Sends instant notifications to your phone or team inbox.
Why Businesses Love It
Boost bookings, reduce admin time, and never lose another customer because you couldn’t get to the phone. Johnni is your receptionist that never sleeps, never calls in sick, and never misses a detail.
Ready To Be Mind Blown?
Listen To Some Example Calls That Are Handled By AI.
How we increased a clients revenue by $16,000+ in 30 days with our AI Receptionist
So who do we help?
We’ve got a solution for you.
Never miss another emergency call again. Our AI receptionist answers every enquiry instantly, handles after-hours bookings, and filters urgent jobs like leaks and blocked drains straight to your team. Customers get fast service, you get more booked jobs, and no more missed revenue.
When your hands are full or you’re on-site, our AI receptionist keeps your business running. It answers calls, gives quotes, books appointments, and handles after-hours emergencies—ensuring you never lose a lead while you’re keeping the lights on.
Our AI receptionist helps you capture every lead during the busiest summer or winter periods. It answers service calls, books maintenance appointments, and handles warranty or installation enquiries automatically—keeping your schedule full and customers happy.
Stop losing work because you’re on the mower or excavator. Our AI receptionist manages all incoming calls, books quotes, and filters out tyre-kickers so you can focus on the job while still growing your business.
While you’re building, we’re booking. Our AI receptionist takes your calls, provides pricing info, and schedules site visits or consultations. No more juggling tools and phones—just smoother workflows and more projects lined up.
From regular domestic clients to end-of-lease cleans, our AI receptionist books every job and manages cancellations or reschedules automatically. It’s like having a 24/7 admin team without the overheads.
Never let calls dry up. Whether it’s quotes for new homes or touch-ups for commercial projects, our AI receptionist takes every call, books site visits, and sends lead details directly to your inbox or CRM.
Our AI receptionist answers booking enquiries, schedules repair estimates, and keeps customers updated about job timelines. From smash repairs to detailing, you’ll never miss a client because you were under the bonnet.
When you’re on your knees working, we’re on the line booking your next job. Our AI receptionist handles all calls, collects measurements or area details, and confirms bookings so you can focus on laying tiles, not chasing calls.
Our AI receptionist takes inbound calls, captures property details, and books on-site quotes. It handles overflow, after-hours, and weekends—ensuring you stay one step ahead of competitors when homeowners are ready to buy.
Storm season or not, our AI receptionist is always on call. It handles emergency leak enquiries, books inspections, and filters genuine repair jobs so you can maximise every lead—even when you’re up on the roof.
From driveways to large pours, our AI receptionist manages your order calls, confirms site details, and sends job info directly to your dispatch or email. You’ll never lose work to voicemail again.
Our AI receptionist takes your job enquiries, collects site information, and books you in for quotes or project starts. While you’re laying bricks, we’re building your client pipeline.
From initial consultations to ongoing project updates, our AI receptionist handles client calls, books meetings, and keeps your communication professional around the clock—so you can focus on delivering quality builds.
Our AI receptionist helps you capture every flooring lead, from timber and vinyl to carpet installs. It books site inspections, sends details to your CRM, and keeps your jobs flowing while you’re on the tools.
Got questions?
Well, we’ve got answers.
Johnni AI serves as your virtual AI receptionist. managing your business calls with a human touch, answering enquiries, scheduling appointments, booking jobs, summarising calls, discussions, and much more. By seamlessly handling your calls, we ensure you never miss a valuable opportunity and turn missed calls into revenue.
Not at all. Many are impressed by how smooth the experience is. After the first call, most callers appreciate the speed, convenience, and lack of hold music.
Absolutely! Available 24/7, without sick days or time off. Johnni can continuously work to ensure your business is always ready to take calls, even after hours, so you never miss an opportunity.
No. johnni.ai only uses information you’ve approved. Thanks to our fact-checking engine and safety rails, it won’t guess or invent answers.
Johnni can schedule appointments straight into your calendar or CRM. Ensuring your schedule remains current and that you never miss a potential opportunity. If you don’t have a system in place you can use our dashboard included free with our plans.
We combine leading platforms like OpenAI, ElevenLabs, Deepgram, Google, and Twilio to deliver a lifelike, reliable phone experience.
Johnni leverages cutting-edge AI technology and natural language processing to replicate human conversation. This enables our interactions to flow naturally, providing your callers with a smooth experience and leaving a professional first impression.
We have emotional triggers built in, so if someone is getting angry, Johnni will transfer to a real human.
We also have anti interruption technology so Johnni won’t interrupt the person speaking until they are finished.
Learn more here:
https://johnni.ai/why-does-our-ai-voices-sound-so-human-like/
Yes. Male and Female voices with Australian accents. We have a range of voices you can choose from and based on your scripts and workflows, we will make sure Johnni follows the right processes and captures the right data.
Nope. Cancel anytime. Your access continues until the end of the current billing period. We are only successful if you keep using our product so we do our best to make sure it performs as good or better then a human.
Absolutely, this is super easy for Johnni AI. We can integrate with an existing phone number or set up something new. You just need to set up call forwarding, and you’re good to go.
We’ve built johnni.ai with strong safeguards to prevent misuse and ensure your business is protected. Some of the key protections include:
- Silence timeout: If there’s no spoken response for 30 seconds, the call ends automatically.
- Maximum call duration: You can set a maximum call time (e.g. 5 minutes), after which the call will end.
- Idle prompt limits: If the caller is unresponsive, johnni.ai will repeat its message twice before ending the call.
- Behaviour-based disconnects: If we detect suspicious or unusual behaviour, the call can be terminated immediately.
These measures ensure your system runs smoothly and stays secure.
Most AI systems try to do too much and end up dropping the ball. Johnni.ai is purpose-built to answer your calls with clarity, warmth, and precision, every time. We focus on doing one thing exceptionally well. Not the cheapest, but built to be the best for businesses in Australia.
Johnni AI can handle SMS as well as email and voice depending on your needs. We will create the custom workflows you need and make sure it all works perfectly.
- Always available (24/7/365)
- Much cheaper than human staff
- Easy to scale up
- Consistent service quality
Yes. johnni.ai has answered tens of thousands of calls and is built with strong backups to keep running, even during tech outages.
Whether you’re a small business with a small amount of calls. Or an enterprise with a high volume of calls. Johnni AI scales to fit your requirements. It handles high call volumes without losing the personal touch, making it ideal for businesses of any size looking to streamline operations.
As long as your software’s have an API integration, Johnni can integrate.
We can integrate our AI into almost any system so everything runs smooth every time. Weather a POS system, a crm or anything in between.
Regularly. From smarter voicemail detection to outbound calling and web widgets, we’re always upgrading based on user feedback.
AI receptionists are software’s that use technology like natural language processing and machine learning to:
- Answer calls 24/7
- Schedule appointments
- Respond to basic questions
- Route calls to the right person
They work non-stop, don’t need breaks, and can handle multiple tasks at once.
We assign a local number that you forward your calls to. Use it for overflow, after-hours, or full-time coverage.
Of course! We provide detailed call summaries that highlight the main points of each conversation, making it easy for you to review and stay informed.
You can also access call recordings, allowing you to review and monitor all interactions.
Our Numbers Speak for themselves
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Years In AI
$0
Average business savings per week
1k
Calls answered by our technology
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of consumers said voice AI increased their customer satisfaction. *Zendesk
What Johnni does with ServiceM8, call by call
| The call | What Johnni does | Where it lands |
|---|---|---|
| New job enquiry | Understands the job type, captures details with 99% accuracy | Job created in ServiceM8 with caller details and address |
| Booking request | Books the appointment while the caller is on the line | Appointment in your ServiceM8 calendar |
| After-hours or overflow call | Handled automatically, no hold music | Job updated in ServiceM8, notification to your phone |
| Existing job follow-up | Finds the details and updates them | Job updated inside ServiceM8, summary to the team inbox |
Frequently asked questions
Does Johnni AI create jobs directly in ServiceM8?
Yes. Johnni speaks with the caller, works out the job they need, captures the details, then creates or updates the job inside ServiceM8 and books the appointment into your calendar. A notification lands on your phone or team inbox the moment the call ends.
How much does an AI receptionist for ServiceM8 cost?
Plans start at $49 a month plus GST, or $44 a month paid annually, and run to $899 a month for the highest call volumes. Every plan includes a set number of calls and minutes, then a per minute rate after that, and there is a 7 day free trial with no lock-in contract. Connecting your job system or CRM is quoted separately, because it is built around your setup. The full plan by plan breakdown is on our pricing page.
Do I need to change my number to use it with ServiceM8?
No. Your number stays yours. We divert calls to Johnni on the rules you choose, everything, after-hours only, or just the calls you have not picked up within a few rings. Your existing phones keep working exactly as they do now.
How long until it is answering my ServiceM8 calls?
Days, not months. The kickoff call is the only part that needs you, the build and testing are ours. We do not put it live until it has handled the awkward calls in testing, and there is a one to two week optimisation window after launch.
Will my customers know they are talking to an AI?
Some will, some won’t, and we don’t pretend otherwise. What matters is it answers on the first ring, knows your prices and service area, and books the job instead of losing it to voicemail. The fastest way to judge it is to listen to a demo call.
Questions we have not covered? Contact the team, read about Johnni AI, or browse more AI receptionist guides.