01
Built in Brisbane
An Australian team and a product already answering for Queensland businesses.
Built here. Ready for your next enquiry.
AI receptionist for Brisbane businesses Brisbane businesses
have enough to do.
Johnni takes the call.
Answer new enquiries, follow up interested leads and keep your team focused on the work. Built and run in Brisbane, Johnni brings your phone, website and customer conversations into one place.
JohnniYour business · answering
Calls LogBrisbane · illustrative activity
| LOCATION | ENQUIRY | OUTCOME |
|---|---|---|
| Newstead | Service enquiry | Booked |
| Brisbane CBD | New consultation | Booked |
| Paddington | Appointment enquiry | Booked |
| Chermside | Property enquiry | Message taken |
Call summary · Newstead
Inspection enquiry captured. Address checked and an available appointment selected.
Illustrative portal preview · not live customer dataBrisbane time
One receptionist. Your whole business.✓Keep your number✓Book during the call✓Australian voices✓Recordings & transcripts
Made to fit Brisbane
The enquiry arrives.
The follow-up happens.
Someone fills in a form while your team is busy. On Starter and Growth, Johnni can call the lead from your queue, answer their questions and offer an appointment.
The same business knowledge powers the phone, the website assistant and the outbound caller. Update it in the portal so the answers stay consistent.
Follow a Brisbane website enquiryInteractive example
Starter & Growth, or $750 one-off
Ready when the enquiry arrives
A trial class enquiry in Newstead.
The team is teaching. A new customer has filled in a form.
01 · Lead captured
Details are in the queue.
Name, callback number and trial-class interest recorded.
02 · Callback
Johnni follows up.
It calls the interested lead using the configured script.
03 · Availability
An open class is offered.
The caller chooses a time that fits the calendar.
04 · Outcome
Trial class booked.
The team can see the booking and the conversation record.
Illustrative lead journey. Booking depends on availability and the conversation.
02
Calls that need a person
Set which situations require a warm transfer. More complex on-call escalation chains can be built around your team.
03
Queensland time
Bookings follow your local calendar. Brisbane stays on AEST when the southern states change their clocks.
More than answering the phone
One Johnni.
Every way customers reach you.
Phone calls, website conversations, lead follow-ups and a portal that shows you what happened. All drawing on the same business knowledge.
It answers. It qualifies.
It checks your calendar.
Johnni uses your services and answers to guide the conversation. It checks your service area when relevant, offers available times and warm transfers calls that need your team.
Inbound + Google Calendar · every plan
ONE CALL, FROM HELLO TO HANDLED
01
Answer as your businessYour greeting, voice and knowledge
Answered
02
Capture what mattersService, details and location
Qualified
03
Check live availabilityGoogle Calendar or configured integration
Available
04
Book or warm transferBased on your business rules
Handled
The follow-up you meant
to make, made.
Call interested leads, follow up quotes, remind customers or reconnect about a service. You choose the queue and the goal. Every outcome is recorded in your portal.
Outbound caller · Starter & Growth, or $750 one-off
YOUR OUTBOUND QUEUE · ILLUSTRATIVE
01
New consultation enquiryWebsite form → callback
Booked
02
Quote follow-upExisting enquiry → questions answered
Follow up
03
Appointment reminderUpcoming visit → confirmation
Confirmed
04
No answerOutcome recorded in your portal
Logged
They can type.
Or simply talk.
Visitors share their name, number and what they need before choosing text or a voice conversation. The enquiry is captured first, and Johnni answers from the same knowledge as your phone line.
Website voice & text · Solo, Starter & Growth
YOUR WEBSITE ASSISTANT · ILLUSTRATIVE
1
Details firstName · phone number · enquiry
Lead saved
2
Choose text or voiceSame business knowledge, either way
Connected
3
Answer, qualify, bookWhile the visitor is still on your website
Recorded
You can see
what Johnni said.
Listen to a recording, read the transcript or skim the call summary. Update your services, hours, voice and call routes yourself. Caller memory is a setting you control.
Portal, recordings & transcripts · every plan
Dashboard image from the Johnni product page.
Different businesses. The same care.
What does your next caller need?
Choose a business to watch an illustrative conversation. Your own answers, questions and booking rules shape the real one.
Brisbane CBD · Professional servicesIllustrative transcript · no audio
CALLERI’d like to book an electrical inspection.
JOHNNII can help with that. What is the address, so I can check your service area?
✓ Inspection requested · details saved to the portal
CALLERI’m starting a business and need an accountant.
JOHNNIOf course. I’ll take a few details and check an available time for an initial consultation.
✓ Consultation booked · details saved to the portal
CALLERDo you have an appointment for a colour consultation?
JOHNNILet me check the consultation times. Is this your first visit to the salon?
✓ Consultation booked · details saved to the portal
CALLERI’d like someone to call me about managing my property.
JOHNNIAbsolutely. What suburb is the property in, and what is the best number to reach you?
✓ Callback requested · details saved to the portal
Queensland · outbound lead calling
112 trial classes.
From enquiries followed up.
A Queensland martial arts centre used Johnni to call web and ad leads and offer trial classes. This is Queensland evidence; the published case study does not identify the centre as a Brisbane business.
112trial classes booked
691outbound calls
129leads reached
112 of the 129 leads reached booked a trial. The other 562 calls did not reach a person. This client’s setup dialled each lead once.
Set up around your business
From your website
to your first answered call.
01
Bring your business
Import your website, then review your services, hours, FAQs and preferred voice.
02
Set your rules
Choose what gets booked, when calls get transferred and the area you serve.
03
Connect your calendar
Google Calendar is included. External CRM and job software integrations are quoted add-ons.
04
Forward and test
Keep your existing number. Forward the calls you choose and check the transcript in your portal.
Start with what you need
Your first call is a good place to start.
Seven-day free trial. No lock-in. Start with phone coverage, then add the channels your business needs.
Pay As You Go
Phone
A$49 / month + GST
24/7 inbound answering, Google Calendar bookings, warm transfers and your call history.
60 minutes included · then $0.50/min
Solo
Phone + website
A$149 / month + GST
Everything in phone coverage, plus a website widget with live voice and text conversations.
200 minutes included · then $0.45/min
Starter
Phone + website + outbound
A$299 / month + GST
Add lead callbacks, quote follow-ups and configured outbound customer conversations.
600 minutes included · then $0.40/min
Monthly AUD pricing shown. Annual billing and Growth plans are also available. Outbound calling is included on Starter and Growth, or A$750 one-off on the other plans. SMS confirmations and reminders: A$50/month add-on. External CRM and job software connections: custom quote. Prices exclude GST.
Brisbane businesses ask
A few things
worth knowing.
Is Johnni really built in Brisbane?
Yes. Johnni AI is built and run out of Brisbane, Queensland, serving businesses around Australia and New Zealand.
Which plans can call my leads back?
Starter and Growth include outbound calling for lead callbacks, quote follow-ups, reminders and other configured customer conversations.
Can it help when urgent enquiries arrive together?
It can answer simultaneous calls and follow your urgency and warm-transfer rules. A custom escalation chain can be scoped for more complex on-call arrangements.
What will I see after a call?
A recording, transcript, plain-English summary and customer details appear in your portal within minutes. You can also change your business knowledge, voice and call routes there.
Will it book straight into my CRM?
Google Calendar is included on every plan. Connections to ServiceM8, Simpro, ServiceTitan, HubSpot, Pipedrive and Zoho are quoted custom add-ons.
Your number. Your business. Your Johnni.
Less phone tag.
More Brisbane business.
Try it with your business information. Ring it. Read what happened.